Privacy Policy
Privacy Policy
Privacy Policy
The company (“PADLY LLC,” “Padly,” “we,” “us,” and “our”) and our partners respect your privacy.
We encourage you to carefully read this privacy policy to understand how your personal information is collected, processed, and stored when you visit the Ultipad website, available at www.ultipad.com.
All personal data collected through this website is processed under the responsibility of PADLY LLC (known as Ultipad), registered in the New Mexico (USA) commercial register under number 0008012985, with its registered office at 8206 Louisiana Blvd NE Ste B #10210, 87113 Albuquerque, NM, USA.
In accordance with applicable data protection legislation, Ultipad.com is therefore the data controller.
This privacy policy describes:
How Ultipad uses your personal data
How Ultipad shares your personal data
How Ultipad protects your personal data
Where Ultipad stores and transfers your personal data
How you can exercise your rights in relation to your personal data
Updates to this privacy policy
How you can contact us
I. How Ultipad uses your personal data
Ultipad may use your personal data for the following purposes:
To create your customer account on this website
Manage orders for products and/or services
Publish and manage reviews of products and/or services requested through this website
Send our newsletter, if you have subscribed to it
Respond to your contact request sent through our website
Most of the above processing is necessary to fulfill the contract you have entered into with Ultipad when you use our website to order products and/or services offered for sale on the website.
In addition, the processing of your personal data for the purpose of sending you our newsletter is based solely on your consent to receive such newsletter. You may withdraw this consent at any time. If you do not consent to receiving the newsletter, you can still create your customer account and place orders on our website.
II. How Ultipad shares your personal data
At Ultipad, your personal data is collected, processed, and stored by authorized Ultipad personnel, exclusively within their areas of competence, in particular the customer service, marketing, and IT departments.
We do not share personal data with other companies, organizations, or individuals, except in the following cases:
(1) Sharing with prior consent:
After obtaining your consent, Ultipad will share the information you have approved with third parties or with the categories of third parties specified at the time your consent was obtained.
(2) Sharing with our service providers:
Ultipad may also disclose your information to companies that provide services on our behalf. These service providers include companies that provide IT services, such as our web hosting or email provider, companies that deliver our products, or companies that perform marketing activities on our behalf.
These service providers may only use your information to provide services on behalf of Ultipad.
(3) To comply with legal obligations:
Ultipad may share your information as required by laws and regulations, to resolve legal disputes, or as required by judicial or administrative authorities in accordance with the law.
Ultipad ensures that any exchange of information is legal by entering into data processing agreements with the companies with which your personal information is shared and requiring them to comply with this privacy policy and to take appropriate security and confidentiality measures when handling personal information.
III. How Ultipad protects your personal data
Ultipad takes the security of your personal data very seriously and has implemented industry-standard security measures to protect your information from unauthorized access, disclosure, use, alteration, damage, or loss.
We have also taken reasonable measures to ensure the security and confidentiality of your information through our hosting provider, in particular to prevent your information from being altered, damaged, or accessed by unauthorized persons.
Ultipad also applies the following organizational measures:
We take reasonable and feasible measures to ensure that the personal data collected is minimal and relevant to the purposes for which it is processed.
We only store your personal data for as long as necessary for the purposes for which it is processed, unless a longer storage period is required by law. For example, we store information about your orders for the legal storage period for accounting documents, i.e., a maximum of 10 years from the relevant financial year.
We use access control systems to ensure that only authorized personnel have access to your personal data.
In the event of a personal data breach, Ultipad will comply with the legal and regulatory requirements regarding the notification of data breaches to the relevant supervisory authorities and/or the individuals concerned.
IV. Where Ultipad hosts and transfers your personal data
Your personal data is hosted on the hosting infrastructure of our hosting provider, Shopify Inc, based in Canada.
Some of the third parties to whom we disclose your personal data are located in countries outside the European Union, including Canada.
When products offered for sale on the website are delivered via means located outside the European Union, we may transfer your personal data to these countries.
Some service providers may also access your information on our behalf to provide specific services, even if they are based in countries outside the EU.
When such transfers occur, we ensure that they are subject to applicable legislation to ensure an adequate level of protection, either through an adequacy decision by the European Commission or through legal instruments such as the European Commission's standard contractual clauses.
If you have any questions about our recipients or transfers outside the EU, please contact us using the contact details in the “How to contact us” section below.
V. How you can exercise your rights in relation to your personal data
You have the right to access your personal data, to have it rectified, erased, restricted, or to object to its processing. You also have the right to give instructions on what should be done with your data after your death, as well as to have your data transferred.
You may contact us at any time using the information in the “Contact” section below to exercise your rights in relation to your personal data under the conditions set out in applicable law. You must specify which right you wish to exercise and provide all the information necessary for us to process your request.
These rights may be exercised under the conditions set out in applicable law.
The right of access means that you can ask us at any time whether we are processing personal data about you and, if so, what data is being processed and how it is being processed.
The right of rectification means that you can ask us to correct your personal data if it is incorrect. You can also request that your information be completed if it is incomplete, to the extent that it is relevant to the purpose of the processing.
The right to erasure means that you can ask us to erase your personal data, in particular when:
storage is no longer necessary for the purposes for which it was collected; your data has been processed on the basis of your consent and you withdraw that consent, and there is no other legal basis for the processing;
you object to the processing and request that your information be deleted;
your personal data has been processed unlawfully;
your personal data must be deleted to comply with a legal obligation under European Union law or French law.
The right to restriction of processing means that you can ask us to restrict the processing of your personal data:
when you contest the accuracy of your data, for a period enabling us to verify it;
if the processing is unlawful and you request the restriction of use instead of erasure;
if we no longer need your information for processing purposes, but you still need it for legal proceedings;
when you have objected to the processing and requested a restriction for the time we need to verify whether our legitimate grounds override yours.
When processing is restricted, this means that we will only store this information and will not carry out any further processing.
The right to object means that you can object to the processing of your information when it is based on Ultipad's legitimate interest. In this case, you must provide a reason related to your specific situation.
In such cases, we will stop processing the data unless there are compelling legitimate grounds that override your interests.
The right to give instructions on what should be done with your information after your death allows you to decide what should be done with your personal data after your death (storage, deletion, or transfer to third parties).
The right to data portability means that, under certain conditions, you may request that we provide you with your personal data in a structured, commonly used, and machine-readable format, or that we transfer it directly to another controller, where technically feasible.
When we process your information based on your consent, you have the right to withdraw that consent at any time by contacting us using the information in the “Contact” section or via the unsubscribe link in each newsletter or message.
Withdrawing your consent does not affect the lawfulness of processing based on consent prior to its withdrawal.
VI. Updates to this privacy policy
Ultipad reserves the right to modify or update this privacy policy, in whole or in part, at any time due to changes in applicable data protection legislation or in the way personal data is processed.
Any significant changes to the privacy policy will be notified to you by email if you have provided us with a valid email address and will also be published on the website.
We recommend that you read this privacy policy regularly to stay fully informed about our obligations regarding the security and protection of your personal data.
VII. How to contact us
If you have any questions, comments, or suggestions, please contact us via the contact page or by sending an email to the following address: info@ultipad.com.
If you are not satisfied with Ultipad's response to a request to exercise your rights as set out in Article V above, or if you wish to report a breach of applicable data protection legislation, you have the right to lodge a complaint with the FTC (FEDERAL TRADE COMMISSION) by post (Federal Trade Commission
600 Pennsylvania Ave., NW, H-350
Washington, DC 20580) or via its website:
or to the data protection authority in the country where you usually live or work.